Security
UCSB Security Center
Your security is our priority.
Union County Savings Bank uses multiple layers of protection to help keep your accounts and personal information safe. Together, we can help reduce the risk of fraud and unauthorized access.
How UCSB Protects You
We combine secure technology, proactive monitoring, and dedicated support to help safeguard your accounts every time you bank with us — online, on mobile, or in person.
Encryption & Secure Sessions
- Secure, encrypted connections for Online & Mobile Banking
- Automatic session timeouts for inactive sessions
- Secure login processes that help protect credentials
Monitoring & Alerts
- Monitoring for unusual account activity
- Digital alerts for selected transactions and changes
- Support team available for suspected fraud
Online & Mobile Banking Safety
- Secure Online Banking access only through our website
- Multi-factor security features where available
- Educational tools and best-practice guidance
UCSB Security Tips
Not securing your own computer, or not updating it properly, can be a recipe for disaster.
Union County Savings Bank strongly encourages you to implement the following security tips before using Online Banking services:
Best Practices for Online Security
- Always access your online banking account from our official homepage. Never click a link sent in an email.
- Never give out personal information by email or phone. Union County Savings Bank will never request this information in that manner.
- Choose strong, unique passwords and change them regularly.
- Use a mix of letters, numbers, and symbols.
- Do not reuse passwords for multiple accounts.
- Never reveal your password or leave it somewhere others can find it.
- Use two-factor authentication when available.
- Use a firewall when doing financial transactions.
- Log out completely. Do not simply close your browser or use the back button.
- Never leave an active session unattended.
- Adjust session timeout settings if available.
- Install and update antivirus software.
- Keep your computer and smartphone fully updated.
- Do not access Online Banking from shared or public computers.
- Avoid installing apps from third-party sources.
- Check requested permissions before installing apps.
- Back up your smartphone regularly.
- Protect devices with strong passwords.
- Avoid sharing sensitive information over public Wi-Fi.
- Never share your screen with unknown parties.
- Reconcile account statements regularly.
Fraud & Scam Alerts
Fraudsters are constantly finding new ways to trick consumers — but many scams share the same warning signs.
- Phishing emails: Fake emails requesting login or personal information, often with urgent language.
- Smishing: Scam text messages pretending to be banks, delivery companies, or government agencies.
- Vishing: Phone calls pretending to be government agencies, tech support, or banks.
- Impersonation scams: “Family emergency” or “coworker request” scams asking you to send money or gift cards.
- Remote access scams: Attempts to get you to install software or share your screen so a scammer can control your device.
Union County Savings Bank will never call, email, or text you to ask for your Online Banking password, full debit card PIN, or one-time security codes. If you receive a suspicious message or believe your account may be at risk, contact us directly using the phone number listed on your statement or on our official website.
Resources
Protecting yourself and your personal information is more important than ever. Arming yourself with knowledge is the first (and best) step towards keeping your information safe. The U.S. Government has several free resources available to get you educated.